Wikolo Inc. (“Company,” “we,” “our” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (the “Policy”). This Policy describes the types of information we may collect from you or that you may provide when you: (i) visit the Company’s website located at https://wikolo.com/ (our “Website”),(ii) download, access or use the Wikolo mobile application (our “App”), and/or (iii) visit any of our social media accounts or webpages (the “Social Media Sites”); and our practices for collecting, processing, using, maintaining, protecting, and disclosing that information. This Policy also explains your rights in relation to your personal information (defined herein) and how to contact us or supervisory authorities in the event you have a complaint. As detailed herein, we collect, process, use and are responsible for certain personal information about you. When we do so we may be subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.
As used in this Policy, the word “Sites”shall include the Company’s Website, App, and Social Media Sites. By using the Company’s Sites, you consent to the collection, processing, use, retention, protection and disclosure of your information by Company as described in this Policy. You shall also be subject to any additional terms posted with respect to individual sections of the Company’s Sites, which also govern your use of the Company’s Sites. These additional terms include without limitation the Terms of Use located at: https://wikolo.com/terms-of-use/ (the “Terms of Use”) for the Company’s Sites. In addition, you agree to be bound by the terms and conditions, privacy policy and/or other policies (the “Social Media Platform Rules”) of any of the social media websites, platforms and applications on which the Company’s Social Media Sites reside.
This Policy applies to information we collect:
This Policy does not apply to information collected by:
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using any of the Sites, including by downloading or using the App, you agree to this Policy. If you do not agree to this Policy, you are directed to discontinue using and accessing the Company’s Sites and you should not download, install, access or use the App. The Company reserves the right to change or update this Policy at any time and without prior notice to you. Your continued access or use of the Sites after such changes or updates indicates your acceptance of the Policy as changed or updated. It is your responsibility to review this Policy regularly for any changes or updates. This Policy was last updated on May 18, 2022.
When you use our Sites, including when you download, access or use the App, the Company and/or our third
party service providers collect certain information about you (the “Sites Information”). Among the types of
information from and about users of our Sites that we collect are:
When you use the Sites, certain third parties may collect information about you or your devices, including by using their own User Attribution Devices. These third parties may include advertisers, ad networks, and ad servers, analytics companies, your mobile device manufacturer and your mobile service provider. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you wish to opt out of third-party interest-based advertising, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices for details on how to potentially do so.
We may use any information about our users, including without limitation any Sites Information, in aggregated,
anonymized and/or non-personally identifiable form, without restriction (except to the extent prohibited by
applicable law).
We may use information that we collect about you or that you provide to us as described in this Policy, including
without limitation any Sites Information. Under data protection law, we only use your personal information if we
have an appropriate reason for doing so, including to comply with our legal and regulatory obligations; for the
performance of our contract with you or to take steps at your request before entering into a contract; for our
legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we
have a business or commercial reason to use your information, so long as this is not overridden by your own
rights and interests.
The table below explains what we use (process) your Personal Information for and our reasons for doing so:
| What we use your Personal Information for | Our reasons |
|---|---|
| To present our Sites and provide products and/or services to you | For the performance of our contract with you or to take steps at your request before entering into a contract |
| To prevent and detect fraud against you | For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
| Statistical analysis to help us manage our business, e.g. in relation to customer base, product range or other efficiency measures | For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations |
| Updating and enhancing customer records | For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products |
| Marketing our products and services, including exclusive offers, promotions, and new products and/or services, to:existing and former customers;third parties who have previously expressed an interest in our services;third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers |
We may disclose any information about our users, including without limitation any Sites Information, in aggregated, anonymized and/or non-personally identifiable form, without restriction (except to the extent prohibited by applicable law).
We may disclose information that we collect about you or that you provide to us as described in this Policy, including without limitation any Sites Information:
We may also disclose your information, including without limitation any Sites Information:
We may disclose any information about our users, including without limitation any Sites Information, in We strive to provide you with choices regarding the Sites Information you provide to us. We have created mechanisms to provide you with the following control over your Sites Information:
In any such case of your withdrawal of consent, you acknowledge that there may be a delay before the Company fully implements your request and you may therefore still be contacted by the Company for a period of time thereafter. Notwithstanding your withdrawal of consent, the Company may subsequently contact you for other purposes that are unrelated to marketing and/or selling, including without limitation legal or regulatory purposes. Please be aware that applicable laws, statues, rules and/or regulations may require or permit the collection, processing, retention, use and disclosure of your Sites Information without your consent. Notwithstanding the foregoing, pursuant to applicable laws, statues, rules and/or regulations or other reasons, there may be circumstances in which you may not withdraw your consent to the collection, processing, use, retention and disclosure of your Sites Information. We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
You can review and change your Personal Information by logging into the App and visiting your account profile page. You may also send us an email at inquiry@wikolo.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your User Information from the App, copies of your User Information may remain viewable in cached and archived pages, or might have been copied or stored by other App users.
We will keep your Personal Information while you have an account with us or while we are providing products and/or services to you. Thereafter, we will keep your Personal Information for as long as is necessary:
We will not retain your Personal Information for longer than necessary for the purposes set out in this Policy. When it is no longer necessary to retain your Personal Information, we will delete or anonymize it.
Your Personal Information may be held at our offices and those of our contractors, service providers, and other third parties we use to support our business as described above (see above: Disclosure of Your Information). Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: Transferring Your Personal Information Out of the EEA. The Sites, including the App, and its servers are operated in the United States. If you are located outside of the United States, please be aware that your Sites Information, including your Personal Information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States and choose to use the Sites, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere in accordance with this Policy and the Terms of Use.
The Company maintains accounts on third party social media websites and applications, including on Facebook and Instagram. Your use of the Company’s Social Media Sites shall be subject to all of the following: this Policy; the Terms of Use; and the terms of use, privacy policy, and all other applicable terms and conditions for each social media website, platform and application on which the Company’s Social Media Sites reside, as in effect at such time. In addition, when you register to use social media websites and platforms in general, you are generally required to furnish profile and other information to such websites and platforms in accordance with their own internal policies. Therefore, by using the Company’s Social Media Sites, you authorize the Company to collect and retain information about you, including your profile and other information you disclosed to such social media websites, platforms and applications and other information arising from your access and use of the Company’s Social Media Sites. You expressly consent to the Company’s collection, processing, retention, use and disclosure of such information in accordance with this Policy and the Terms of Use.
Your app store (e.g., iTunes or Google Play) may collect certain information in connection with your use of the App, such as Personal Information, Payment Information, Geolocation Information, and other usage-based data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies. The Sites may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.
The Sites are not intended for children under the age of thirteen (13). No one under the age of thirteen may provide any personal information to or on the Sites. The Company is committed to the safety of children and to protecting the online privacy of children. The Company does not request or knowingly collect any personal information from children under the age of thirteen. If the Company becomes aware that a child under the age of thirteen has provided personal information to the Sites, the Company shall take reasonable measures to delete all such information from the Company’s records. The Company relies on the parents and guardians of children to monitor their children’s access and use of the Internet, including the Company’s Sites. If you believe we might have any information from or about a child under the age of thirteen, please contact us at info@wikolo.com
If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. Annually, California residents may request and obtain personal information that the Company has shared with third parties for such third parties’ direct marketing purposes within the prior calendar year (as defined by California Civil Code § 1798.83, commonly known as California’s “Shine the Light Law”). If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which the Company shared this information in the immediately preceding calendar year. To obtain this information, please send an email message to info@wikolo.com with the words “California Shine the Light Privacy Request” in the subject line as well as in the body of your message. The Company shall then furnish any applicable requested information to your email address.
You acknowledge that you are aware of security and privacy limitations including but not limited to: (1) the global accessibility of the Company’s Sites on the Internet; (2) the technological limitations of security, privacy, and authentication measures and features on Internet sites and specifically on the Company’s Sites; (3) the risk that data or information is transmitted to or from the Company’s Sites may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, “impostering”, tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, denial of service attacks, nuking, system contamination (including computer viruses, Trojan horses, worms, defects, date bombs, time bombs, malware, ransomware, bugs, executables or other items of a destructive nature or any other malicious computer codes, scripts, applications or programs) causing unauthorized, damaging, or harmful access to and/or retrieval of information and data on your computer or network; (4) the risk that data or information on any of the Company’s Sites may be subject to other security or privacy hazards, may not reach its destination, or may reach an erroneous address or recipient; (5) unauthorized access by third parties; and (6) the content or the privacy policies of other websites, social media websites, platforms, and applications, including without limitation those to which the Company may link or be linked.
The Company considers protecting the security of your Personal Information important. We have implemented commercially reasonable measures to protect your Personal Information from accidental loss, from misuse and from unauthorized access, alteration, disclosure or destruction. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and chat messages on the App are encrypted. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share Personal Information, nor can we guarantee that the Personal Information you supply will not be intercepted while being transmitted over the Internet. Any transmission of information, including Personal Information, is at your own risk.
The safety and security of your Personal information also depends on you. Where we have given you (or where you have chosen) a password to access certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Sites, which may be viewed by others. You must take precautions to protect the security of all Personal Information that you Post or otherwise transmit to or through the Sites, including over any home networks, routers, private wireless (WiFi) networks, public WiFi networks, and all other communication technologies. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites, for the unauthorized acts of others, or for acts or omissions beyond our reasonable control.
To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA) to other countries, for example: with our offices, which are located outside the EEA; with your and our service providers located outside the EEA; if you are based outside the EEA. These transfers are subject to special rules under European and UK data protection law. These countries non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all Personal Information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission. If you would like further information, please contact us (see How To Contact Us below).
If you are an individual physically located in the European Economic Area when you access and/or use the Sites, including the App, or if you are otherwise subject to the General Data Protection Regulation 2016/679 (“GDPR”), you may have certain additional rights, including:
| Right to Access | The right to be provided with a copy of your personal information. |
| Right to Rectification | The right to require us to correct any mistakes in your personal information. |
| Right to be Forgotten | The right to require us to delete your Personal Information in certain situations. |
| Right to Restriction of Processing | The right to require us to restrict processing of your Personal Information in certain circumstances, e.g. if you contest the accuracy of the data. |
| Right to Data Portability | The right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party, in certain situations. |
| Right to Object | The right to object: (i) at any time to your Personal Information being processed for direct marketing (including profiling); and (ii) in certain other situations to our continued processing of your Personal Information, e.g. processing carried out for the purpose of our legitimate interests. |
| Right Not to be Subject to Automated Individual Decision-Making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. |
We hope that we can resolve any query or concern you raise about our use of your Information. The GDPR also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
If you would like this Policy in another format (for example: audio, large print, braille) please contact us (see How To Contact Us below).
The Company fully cooperates with law enforcement personnel and agencies in identifying those who use the Company’s Sites and/or services for illegal activities. The Company reserves the right to release information to law enforcement agencies about any user of the Sites, including without limitation any Sites Information and/or Personal Information, whenever required by law, court order, other legal process, government agency or authority, or regulatory agency or authority or whenever the Company, in its sole and absolute discretion, believes: (i) a user is engaging in any activities in violation of this Policy, the Terms of Use, and/or applicable law; (ii) disclosure is necessary to prevent physical harm or financial loss; or (iii) is necessary in connection with an investigation of suspected and/or actual illegal activity.
To ask questions or comment about this Policy and our privacy practices, contact us at:
Wikolo Inc. PO BOX #795, Bethpage, New York, 11714
Alternatively, you may email us at: info@wikolo.com
